Terms & Conditions
Circle Auto Transport – Terms & Conditions
1. ACCEPTING THESE TERMS
This document makes up the entirety of the terms and conditions (“Terms” or “Agreement”) governing the relationship between you (“you” or the “Client”) and Circle AT, LLC, a Florida limited liability company, (“Circle Auto Transport”). The Terms are a legally binding contract between you and Circle Auto Transport. By accessing or using our services, including receiving SMS communications, you agree to comply with and be bound by these Terms. If you do not agree, you may not use Circle Auto Transport’s Services or website.
2. CHANGES
Circle Auto Transport may amend the Terms at any time by providing you with a revised version. The revised version will be effective at the time you receive it.
3. SERVICES
Circle Auto Transport is a vehicle transport broker. We arrange for a third-party carrier (“Carrier”) to transport your vehicle (“Vehicle”) but do not transport vehicles ourselves. Circle’s services are considered rendered once a Carrier has been dispatched. Carriers are solely responsible for the transportation of vehicles, including their drivers, equipment, and compliance with applicable laws. Circle Auto Transport is not an agent of the Carrier or the Client and is not responsible for the acts or omissions of the Carrier.
4. PLACING AN ORDER
To place an order, you must provide accurate details about your Vehicle, pickup and delivery information, payment method, and contact information. By submitting an order, you authorize Circle Auto Transport to share your order details with Carriers. You represent that you are the owner of the Vehicle or have authority from the owner. You agree to receive calls, text messages, and emails (you may opt-out at any time).
5. FEES
Circle Auto Transport may charge a non-refundable booking/dispatch fee up to $75.00 at the time of order. Total transport fees are paid in two parts: Initial Payment (by credit/debit card) due when a Carrier is assigned. Remaining Balance (cash or certified check) due directly to the Carrier upon delivery. The booking/dispatch fee is part of the Initial Payment, not in addition to it. Payments are non-refundable once made. Failure to pay may result in storage of the Vehicle at your expense and interest at 1.5% per month (or the maximum allowed by law), plus collection costs and legal fees.
6. DISPATCH OF CARRIER
You will receive a Dispatch Notification Email with Carrier details and estimated pickup and delivery dates once a Carrier has been assigned.
7. PREPARING YOUR VEHICLE
You must: Remove personal belongings, valuables, toll passes, racks, and alarms. Ensure the Vehicle is operable and has between ¼ and ½ tank of fuel. Not leave contraband, dangerous, or illegal items inside the Vehicle. Failure to comply is at your own risk and expense. Neither Circle nor the Carrier will be liable for damages resulting from improper preparation.
8. TRANSPORT OF VEHICLE
Carrier may need to adjust pickup or delivery locations due to safety or legal restrictions. Both you and the Carrier must inspect and sign the Bill of Lading at pickup and delivery. This document is your only proof for damage claims. By signing the Bill of Lading without noting damage, you confirm the Vehicle was delivered in satisfactory condition and release Circle Auto Transport and Carrier from responsibility. Pickup and delivery dates are estimates only. Delays may occur due to weather, traffic, mechanical issues, or other factors.
9. SMS POLICIES
Opt-In: You may opt-in to receive SMS from Circle Auto Transport when requesting a quote or placing an order. Consent: By opting in, you agree to receive text messages regarding order updates, billing information, promotions, and related communications. Consent to receive SMS is not a condition of purchase. Fees: Standard carrier messaging and data rates may apply. Opt-Out: Reply “STOP” to any SMS or email info@circleautotransport.com. For assistance, text ”HELP” , email info@circleautotransport.com or visit our Privacy Policy and Terms & Conditions.
10. DISCLAIMER OF WARRANTY
Circle’s broker services are provided “as is” and “as available” with no guarantees of performance, availability, or suitability. For example, Circle Auto Transport does not guarantee specific pickup or delivery dates or times.
11. LIMITATION OF LIABILITY
Circle’s maximum liability to you is limited to the amount you paid Circle for its broker services. Circle is not responsible for delays, damages, or losses caused by the Carrier. Circle has no control over the Carrier’s transport methods, safety practices, or equipment.
12. INDEMNIFICATION
You agree to defend and indemnify Circle Auto Transport, its affiliates, and employees against claims, damages, or expenses arising out of the transport of your Vehicle, or your breach of this Agreement. This does not apply if a court determines the claim was caused by Circle’s gross negligence or willful misconduct.
13. ORDER CHANGES & CANCELLATION
If you cancel before dispatch, you are charged (or will forfeit) the $75 booking/dispatch fee. If you cancel after dispatch, you forfeit your Initial Payment (because Circle’s services have been rendered). Once the Carrier has possession of your Vehicle, cancellations are not permitted.
14. ARBITRATION & CLASS ACTION WAIVER
Disputes between you and Circle Auto Transport must be resolved by binding arbitration with the American Arbitration Association (AAA) in Miami, Florida. Claims must be brought individually. No class actions are permitted. Arbitration costs are initially paid by the Client, but the arbitrator may reallocate costs in the final award.
15. GOVERNING LAW & VENUE
Florida law governs. Any legal action (if arbitration does not apply) must be brought in Miami-Dade County, Florida.
16. OTHER PROVISIONS
This is the entire agreement. No agency, partnership, or joint venture is created. Rights cannot be assigned without Circle’s consent. If one provision is invalid, the rest remain enforceable. Waivers must be in writing. Section headings are for convenience only. Both parties acknowledge review and understanding of these Terms. Certain obligations (including indemnification and warranty disclaimers) survive termination.